Kevin Edwards | CEO, SkipTheDishes | Establishing customer loyalty in a hyper-competitive industry

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Remember the days of pulling a paper menu out of the drawer on a Friday night? Deciding with your family what to order: Pepperoni or deluxe? Ginger beef or sweet and sour pork? 

In the last decade, with the introduction of tech, the food delivery landscape has grown exponentially. The menu is now on your mobile device, and there are thousands of them. A plethora of restaurants that you can order from and have your favourite meal delivered right to your door.  Since 2017, food delivery has more than tripled and is now worth more than $150 billion world-wide. Despite competitors popping up left and right, in Canada, you’ll often hear the phrase “Let’s just order Skip tonight.” Among so many, how does one delivery platform really stand out?

Kevin Edwards, CEO of SkipTheDishes, joins us today to talk about creating loyalty in a hyper competitive industry.


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Kevin Edwards | CEO, SkipTheDishes | Establishing customer loyalty in a hyper-competitive industry
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